Terms & Conditions


  1. Please ensure that monthly invoices are paid before 8am on the first day of each month. All other invoices are due on the date specified on that invoice.
  2. Cheque deposits must be deposited at least 7 days before due date.
  3. Monthly invoices due on any given month which are not paid by 8am on the first day of that month will be suspended on the first day of the same month.
  4. A re-connection fee of R 250.00 excluding VAT is payable before any suspended account/s  will be re-activated.
  5. We do not accept payments by post or by cheque.
  6. Cash deposits will incur a cash handling fee of 15% of the total invoice amount for bank charges on cash deposits.
  7. Customers are reminded that in terms of our SLA which may be viewed at www.domainsolutions.co.za/agreement.php, 3 calendar months notice is required to terminate any service or account, and NOT 30 days.
  8. All payments are due in advance for 1 calendar month only, OR PART THEREOF, unless otherwise stipulated on the invoice.
  9. In some instances, the first invoice covers a 30 day deposit plus the first 3 months fees. All invoices thereafter are payable 3 months in advance unless otherwise stated.
  10. Full payment is required before any stock will be ordered.
  11. All invoices issued for the supply of any Radio Equipment or components or software packages must be paid in full before orders are released or delivered.
  12. Radio Equipment or components or software packages will be available for delivery and/or collection +- 72 hours or as otherwise stipulated via e-mail, after full payment is received and cleared through our  account.
  13. All NEW Radio Equipment carries a 12 month Walk In Factory Warranty only, unless otherwise specified on the invoice. Second Hand or Used Radio Equipment carries NO WARRANTY at all.
  14. All warranty returns shall be subject to the suppliers standard warranty process and may take several days or even weeks for such repairs to be undertaken and EmComm (Pty) Ltd - Go Kits Emergency Communications will in no way be responsible for this time  taken or any loses incurred by the client.
  15. All invoices issued are subject to change due to fluctuations of the Rand / Dollar Rate and will be adjusted accordingly based on the rate at the time of full payment reflecting in our account.
  16. All foreign currency rates are based on the distributor or third party suppliers trading rate at the time of payment being made to them, and not based on any given banks advertised rates at any given time. The  distributor rates are +- R 0.50 more than the rate as published by the FNB website at any given time.
  17. All Customer Premise Equipment (CPE) supplied by EmComm (Pty) Ltd - Go Kits Emergency Communications such as; but NOT limited to; ADSL, LTE, WIMAX, Microwave and or firewall equipment shall remain the property of EmComm (Pty) Ltd - Go Kits Emergency Communications and MUST BE RETURNED to  either EmComm (Pty) Ltd - Go Kits Emergency Communications or any other third party as stipulated by EmComm (Pty) Ltd - Go Kits Emergency Communications at the expiry of any agreement whereby such CPE is supplied by EmComm (Pty) Ltd - Go Kits Emergency Communications and any deposit held by EmComm (Pty) Ltd - Go Kits Emergency Communications shall ONLY be refunded on return of such CPE or may be offset against any client outstanding balance if such CPE is returned to EmComm (Pty) Ltd - Go Kits Emergency Communications before final invoices are issued.